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Delete Your HiveJammer Account

Last updated: 22 May 2026

HiveJammer Personal ("the App") is developed by HiveJammer Limited, a company registered in Ireland (company number 815588), based in Dublin, Ireland. This page explains how to request deletion of your HiveJammer account and the data associated with it.

How to Request Deletion

  1. Step 1 — Uninstall the app from your device Uninstalling HiveJammer immediately deletes all on-device data, including your scan history, breach check history, app settings, and any cached screenshots or recordings. This data lives only on your device and is never recoverable once the app is removed.
  2. Step 2 — Email us to remove any server-side data Send an email to support@hivejammer.com with the subject line "Account Deletion Request" and the email address associated with your HiveJammer account (the email you used to sign in). We will action your request within 30 days as required by GDPR.
  3. Step 3 — You will receive a confirmation Once the deletion is complete, we will reply to confirm which data was removed and which retention exceptions apply (see below).

What Is Deleted

DataWhereWhen
Scan history, QR history, breach history, link historyOn your device (encrypted)Immediately on uninstall
App settings and preferencesOn your deviceImmediately on uninstall
Cached screenshots and video recordingsOn your deviceImmediately on uninstall
Account record (email, sign-in identifier)Our databaseWithin 30 days of request
Subscription record (where applicable)Our databaseWithin 30 days of request

What Is Kept and Why

Certain limited data may be retained after account deletion where we have a legal obligation or legitimate interest to do so. None of this retained data identifies you personally.

DataRetention PeriodReason
Anonymous aggregate usage statistics (e.g. total scan counts, no user identifiers)IndefiniteService analytics
Payment and invoice records (if you ever subscribed)7 yearsIrish tax law (Revenue Commissioners)
Server access logs (with hashed IP addresses, no user identifiers)30 daysSecurity and abuse prevention
Crash diagnostics (via Sentry, no personal data)90 daysApp stability and bug fixing

Note for current beta testers: During the closed beta, HiveJammer does not yet maintain server-side user accounts — all of your data is stored on your device only. Uninstalling the app deletes everything. The Step 2 email is still available if you have submitted beta feedback and want it removed from our records.

Third-Party Services

Some data is processed transiently by third parties as described in our Privacy Policy. Once your account is deleted on our side, no further data is sent to these services on your behalf. To request deletion of any historical processing records held by them directly, see:

Your GDPR Rights

If you are in the EU/EEA, in addition to deletion you also have the right to access, rectify, restrict, and port your data, and to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

Contact

Questions about deletion or any privacy matter:
support@hivejammer.com